Welcome back to Momentum Reimagined! In this episode, host Amit Bhanti sits down with his son, Aadi Bhanti - CEO of Hike Medical - to shake up everything you thought you knew about healthcare tech. Together, they dive deep into the administrative overload plaguing clinicians and explore why electronic medical records (EMRs) as we know them may soon be relics of the past.
As they trace the explosive rise of healthcare admin roles and the stagnant evolution of EMR systems, Aadi Bhanti makes a bold prediction: agentic AI isn’t just about streamlining old systems, but completely reimagining how healthcare operates from the ground up. The conversation flows from personal stories to big-picture industry trends, touching on the potential for AI agents to take over repetitive administrative tasks, restore the patient-provider relationship, and even change what clinicians will need to learn in the future.
Tune in to hear firsthand insights into the productivity revolution agentic AI could bring, the challenges of change management, and why believing in a better, more human-centered healthcare future is the bold leap leaders need to make right now.
Timestamps:
00:00 Healthcare's Administrative Growth Crisis
04:20 Outdated EMRs and AI Solutions
08:32 "Embracing Digital Transformation Transition"
12:40 "Prep First, Then Deploy AI"
13:53 "Prepare Processes Before Deploying AI"
18:04 "Patient-First Approach to AI"
22:12 "Systemic Issues in Healthcare Compliance"
25:32 Future Healthcare System Interfaces
28:02 Future of Clinicians with AI
31:06 "EMRs: Progress or Stagnation?"
34:49 "DME Workflow and Integration"
38:22 "Healthcare Revolution Approaching Fast"
39:52 "AI, Security, and Value Creation"
The Future of Healthcare: Insights from Momentum Reimagined on Agentic AI and the End of EMRs
Welcome to a new era in healthcare, where artificial intelligence is not just a buzzword but a driving force for radical change. The recent episode of Momentum Reimagined, hosted by Amit Bhanti and featuring Aadi Bhanti, dives deep into how agentic AI is reshaping the landscape of healthcare administration, electronic medical records (EMRs), and patient care. Here’s what you need to know from this insightful conversation.
The Burden of Healthcare Administration
One of the standout themes in the episode is the unsustainable growth of healthcare administration. As Aadi Bhanti points out, while the number of doctors has grown linearly over the past few decades, the number of healthcare admins has skyrocketed. This administrative bloat, rather than adding value to patient care, has become a significant cost center for healthcare systems. According to Aadi Bhanti, tackling this problem requires a drastic technological shift, not just incremental improvements.
EMRs: The Challenge and Their Shortcomings
Both Amit Bhanti and Aadi Bhanti agree that EMRs, for all their promises, have largely failed to solve the fundamental pain points for clinicians. While EMRs improved data connectivity and compliance, they have made healthcare more transactional and are often optimized for billing rather than healing or real patient care. Aadi Bhanti notes that doctors using EMRs like EPIC today have essentially the same experience as two decades ago: it does not reduce their workload but merely digitizes it. The episode suggests that the high switching costs associated with EMRs often trap healthcare organizations in outdated systems, preventing transformative change.
What is Agentic AI and Why Does it Matter?
This episode brings clarity to the often-misunderstood concept of agentic AI. Unlike traditional AI tools that merely assist or provide predictive text, agentic AI takes autonomous actions on behalf of providers. As Aadi Bhanti explains, agentic AI can review prescriptions, extract patient information, compare it against a rules engine, and then automate a cascade of actions such as eligibility checks, scheduling, and even patient communication. The system is designed to do the work for you, moving beyond the outdated model of doctors laboriously updating records and chasing paperwork.
Building New Systems: The Case for Agentic AI
A core insight from the episode is the argument in favor of building new, AI-driven systems from scratch, instead of automating archaic EMRs. Aadi Bhanti asserts that in the long run, AI-native systems designed to harness agentic tools will provide compounding gains in efficiency, compliance, and patient care. These systems can integrate data seamlessly, automate compliance, and focus on delivering value rather than just tracking documentation for billing.
Patient First: The True Goal of AI Transformation
The speakers emphasize that the ultimate purpose of deploying agentic AI is to improve patient outcomes. Automating administrative tasks is not about eliminating jobs but freeing up clinicians to focus on what they do best: patient care. As Aadi Bhanti puts it, AI will inevitably reshape job roles, but it will also create space for new expertise and shift the focus back to patients rather than administrative tasks.
Preparing for the AI Revolution in Healthcare
For healthcare leaders, the takeaway is clear: begin laying the foundation now. Organize your data, clarify your workflows, and embrace modern, API-driven tools to prepare your organization for AI adoption. As Amit Bhanti advises, “Measure twice, cut once.” A thoughtful approach to processes and data will ensure that agentic AI systems deliver on their promise.
Conclusion: Believe in Bold Change
Momentum Reimagined’s episode passionately argues for bold thinking and conviction in driving healthcare transformation. EMRs, in their current form, are on the path to obsolescence. The future belongs to agentic AI systems that prioritize value, patient care, and seamless automation. The message for healthcare leaders is to “believe” in this future, move beyond incrementalism, and become early adopters of transformative technologies.
Check out momentumreimagined.com for more episodes and stay tuned for how agentic AI is driving the next chapter in healthcare innovation.
Hike Medical - https://www.hikemedical.com/
Aadi Bhanti - https://www.linkedin.com/in/aadihike/
Show Website - https://momentumreimagined.com/
Amit Bhanti's LinkedIn - https://www.linkedin.com/in/amit-b-2610b04/
Amit's Company: Comprehensive Prosthetics & Orthotics - https://www.cpousa.com/
TopHealth Media - https://tophealth.care/